Demonstrated product knowledge and assisted customers in making informed purchasing decisions.
Orchestrated inventory management system overhaul resulting in a 20% reduction in dead stock and a 15% increase in inventory turnover rate, optimizing cash flow and profitability for the company.
Designed social media posts and infographics to contribute to the store's online presence and promotion of brand awareness.
Managed adult league sessions, overseeing tasks such as managing payments, handling registrations, addressing incidents, and facilitating guest sign-ups for leagues.
Stocked items throughout each shift including liquor, beer, and kegs, snacks and frozen food, plates and cutlery and ice as well as cleaned all surfaces and machines thoroughly.
Promoted drink specials by updating the specials whiteboard while maintaining ethical and responsible alcohol service practices by checking ID’s.
Reviewed event proposals, cost analyses and contracts, providing accurate representation of client needs and terms.
Developed digital features using Meta Business Suite and optimized social media graphics, email campaigns and infographics to drive increased customer spend and retention.
Established and maintained quarterly goals for customer KPIs and enhanced customer retention rates by 20% through targeted engagement campaigns and personalized customer experiences.
Led fundraising programs at elementary schools, oversaw a team of four team members, ensured seamless daily operations and maintained effective communication with key decision-makers.
Collaborated with the Client Care Consultant in meeting to review contracts, program discussions, and potential event-day complications and begin discussions of upcoming fundraising programs.
Completed all programs with a 90% accuracy in fundraising goals and created long-lasting relationships with key decision-makers to establish an ongoing fundraising presence on campus each year.
